Useful Michigan sources
for local drivers
Official road, insurance and vehicle information to help with questions that a towing-service page cannot answer on its own.
For service from our Benton Harbor location, call 269-925-0603. Use the sources below for traffic updates, policy questions and information about a vehicle that has already been towed.
These links go to government or manufacturer websites. We do not operate those services, control their information or claim an affiliation with them.
Check the route
before travelling
Traffic arrangements around Benton Harbor can change. Use MDOT’s Mi Drive map for current road information instead of relying on an old closure list.
MDOT publishes information about the M-139 project in Benton Harbor and Benton Township and the I-94 rebuilding project in Berrien County. Check the live map for present conditions; project pages explain the wider work.
What to tell dispatch
If you see a blocked entrance or a signed detour at your pickup, mention it when you call. Give an exact address or highway direction and location marker.
Local-road and highway pickup guidance →Your policy decides
what is covered
Ask your insurer or roadside-plan provider whether the event is covered, whether approval is needed before dispatch, and whether it pays the operator or reimburses you.
The Michigan Department of Insurance and Financial Services auto-insurance website is a starting point for official information. Your own policy and provider determine the answer for your claim.
Keep the quote and coverage separate
A towing estimate explains the service cost. It does not establish insurance coverage. Ask what documentation your provider requires and whether distance or reimbursement limits apply.
Understand the towing estimate →Find the custodian
before planning a visit
The Michigan Secretary of State abandoned-vehicle page explains its vehicle-search resources. The Michigan Attorney General’s towing consumer guidance addresses locating a vehicle, retrieval and disputed towing matters.
Use the official information and contact the agency or facility involved for the procedure that applies to your situation.
Call the right facility
Do not assume we have a vehicle because it was towed in Benton Harbor. Confirm the company or custodian holding it and ask about its collection requirements before travelling.
Contact our business →Use the instructions
for your exact model
Owner’s manuals may distinguish breakdown transport, flat towing behind another vehicle and towing a trailer. These are different situations. Use the section relevant to a disabled vehicle and give the operator the make, model, year and drivetrain.
For example, Ford’s owner-manual service provides model-specific documentation. For another make, use the manufacturer’s official website or the manual supplied with the vehicle.
Tell the operator what you know
Mention AWD or four-wheel drive, an electric or hybrid powertrain, low clearance, locked wheels or missing keys. Avoid trying unfamiliar release or towing-mode procedures on your own.
Prepare vehicle details for the call →